Frequently asked questions

Browse this section to find all your answers.

  • What ages are your camps designed for?

    Our Camp programs are suitable for players of all ages and skill levels. Whether you’re a beginner or an advanced player, our Camps offer a comprehensive tennis experience tailored to meet the needs of every participant.

    While our long-term Academy programs specifically target competitive players between the ages of 12 and 18, our Camps are open to adults and children over the age of 6 yrs.

    Whether you’re a young child, a teenager, or an adult, our Camp programs provide a welcoming and inclusive environment for everyone to enjoy and improve their tennis skills.

  • What language is the training held in?

    The primary language used at the Academy is English. Nevertheless, certain coaches are proficient in additional languages such as Croatian, Italian, German, Slovak, and Czech. It's important to be aware that we cannot ensure the availability of a coach who speaks your preferred language.

  • What do Camp program prices include?

    Our Camp program prices cover tennis and fitness sessions only. Accommodation and meals are not included but can be booked when booking the camp program.

    The Academy's facilities are situated within the Vitality Hotel Punta in Veli Lošinj. As part of our commitment to providing a seamless experience, we highly recommend considering the accommodation options offered by our esteemed partner, Lošinj Hotels & Villas (LH&V). 

    Through our web page BOOK A CAMP, you can book a camp program and accommodation in Vitality Hotel Punta. Other accommodation options are available upon request through our Contact form.

  • Can I leave my child alone for the duration of the camp?

    Children who are 14 years old and above may be allowed to stay at the Academy without an escort, subject to prior consent provided by their parents or legal guardians. We prioritize the safety and well-being of all participants, and parental consent is necessary for unaccompanied stays. 

    Please note that specific guidelines and procedures may apply, and we encourage parents or legal guardians to contact us directly to discuss the details and make appropriate arrangements for their child's stay at the Academy.

  • Do you offer weekend-only camps?

    Currently, our camp programs are structured from Mondays to Saturdays, and we don't offer weekend camps. However, we encourage you to consider joining our 6-day camp programs and opting for a half-day program while taking advantage of enjoying other amenities and activities that the splendid Island of Lošinj has to offer.

  • What is the minimum number of camp days I can book?

    The minimum duration for any of our camps is 6 days, spanning from Monday to Saturday. We have designed our programs to provide a comprehensive and immersive experience over the course of a week. This time frame allows participants to fully engage in the training, activities, and benefits offered by our camp. Please keep in mind that shorter durations or weekend-only options are not available.

  • Is there a maximum number of camps I can book?

    There is no maximum limit on the number of camps that you can book. You are welcome to sign up for multiple consecutive camps according to your preferences and availability. We encourage you to explore our various camp options and select the ones that align with your interests and schedule.

  • Can I rent courts at your Academy?

    On-site court rentals are available. However, please note that these courts cannot be reserved in advance. Instead, they operate on a first-come, first-served basis. If you're interested in renting a court, we recommend arriving early to secure your desired playing time. Our staff will be available to assist you with court availability and any additional information you may need.

  • Do you offer individual tennis sessions?

    Please note that in general, we do not provide individual lessons as a standalone service. However, for participants who have booked our Camp programs, there may be opportunities to book additional individual lessons or packages based on court and coach availability. Please inquire about this option through our Contact form.

  • What are your payment options for Camp programs?

    Camp programs can be booked and paid for using a variety of payment options. We accept credit cards, such as Mastercard, Maestro, Visa, Diners, Discovery, as well as payments through Google Pay. To secure your spot in the camp, you can make your booking and payment through our website.

  • What is the cancellation and refund policy?

    Cancellation and refund requests must be submitted in writing to the email address: refund@ljubicic.academy.

    The cancellation policy for all Camp programs is as follows: 

    - If the Buyer cancels more than 30 calendar days prior to the start date of the Camp, they are entitled to a refund of 75% of the total Camp cost. 

    - If the Buyer cancels between 15 and 30 calendar days before the start date of the Camp, they are entitled to a refund of 50% of the total Camp cost. 

    - If the Buyer cancels less than 15 days from the start date of the Camp, they are not eligible for any refund.

    In the event of justifiable and verifiable reasons for cancelling the Camp during its duration, the Buyer is entitled to a Voucher for tennis and fitness training. The value of the Voucher is equal to the proportion of the cancelled days and is valid for 365 days from the date of cancellation.

    Severe or unfavourable weather conditions do not justify the cancellation of the booked Camp and do not warrant a refund. If outdoor training sessions cannot take place due to unfavourable weather conditions, the Academy will offer the Participant the option of playing on indoor courts. In such cases, the agreed-upon training volume may differ, and the Academy reserves the right to modify the Participants' schedules and allow more players per court than usual during a training session.

    In the event of exceptional events or force majeure that make it impossible to continue with the booked Camp, the Academy is not obliged to refund fees already paid. However, the Academy will make every effort to find a satisfactory alternative to remedy the situation as quickly as possible.

    The Academy reserves the right to remove any Participant who, in the opinion of Academy staff, is not physically or mentally capable of safely participating in the booked Camp program.

    The cancellation policy for booked accommodation is as follows:

    - If the Buyer cancels 15 days prior to the accommodation arrival date, they are entitled to a full refund of the total accommodation cost. 

    - If the Buyer cancels within the 15-day period prior to arrival, they are not eligible for any refund.

  • How do I reach Ljubicic Tennis Academy?

    Ljubicic Tennis Academy is located on the island of Lošinj, which can be accessed by car, bus, ferry, catamaran, or private planes through the Ćunski airport. While the airport serves domestic and international traffic, please note that regular commercial flights are not available.

    For detailed information on public transportation schedules and routes, we recommend visiting the How to Reach Us page on our website. There, you will find a comprehensive list of transportation options and helpful links to pages with schedule information.

  • How do I sign up for Full-time Academy and Performance programs?

    To sign up for Academy and Performance programs, please contact us through the Contact form on our website. Once you have submitted the form, our team will review your request and promptly get back to you with all the necessary details and a personalized offer for the package you have chosen. We look forward to assisting you in joining our Full-time Academy and Performance programs.